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A text after every trip that gets you more 5-star reviews

We ask, so you never have to.

Happy guests post on Google and Tripadvisor. Anyone unhappy tells you first, so you can make it right.

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  • No setup fee
  • No commitment
  • Comes with the CharterChoice Pro system

What happens after a great trip?

Without CharterChoice

  • Your guests say they’ll leave a review.
  • They get home and forget.
  • You don’t want to chase them.

Your best days never make it to Google.

With CharterChoice

  • Two hours later, they get a text from you.
  • They tap 5 stars, then post on Google.
  • You never had to ask.

Your best days show up on Google.

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This is the text your guests get

What your guest sees

A text from your business number that they can answer with one tap. Happy guests then see your Google and Tripadvisor buttons.

Two hours after the trip

Hi Sarah, thanks for coming out with Your Charter Co.! How was your Sunset Sail? Tap to rate it, it takes 10 seconds: yourcharter.com/review

What you see

A text the moment someone rates you under 4, with their comment and how to reach them.

Guests read your reviews before they book

So we ask every guest right after the trip, while it’s still fresh.

97%
of people read reviews before choosing a local businessBrightLocal, 2026
68%
won’t use a business rated under 4 starsBrightLocal, 2026
83%
of people asked for a review go on to leave oneBrightLocal, 2026

We ask for the reviews. All you do is run the trip.

  1. We hook up your booking system

    Then we know which trips ran. Cancelled trips and no-shows never get a text.

  2. You run your trip

    Two hours after it ends, each guest gets the text. If that’s after 7:30 PM, it waits until 9:30 the next morning.

  3. You call anyone who’s unhappy

    Under 4 stars? You get a text with what they said and how to reach them.

What you get

  1. A text after every trip

    It comes from your business number, two hours after the trip ends. No mobile number? They get an email.

  2. 4 and 5 stars go public. Under 4 comes to you.

    Guests tap a star on your own website. Happy guests get buttons to post on Google and Tripadvisor. Anyone else gets a private form, and you get a text.

  3. Reminders, so they don’t forget

    Up to four over four weeks. They stop once the guest rates the trip or replies.

  4. Review blitz

    Send us your past guests, however many you have. We ask each of them for a review.

  5. A new website, and the rest of the system

    You get a website that takes bookings. Missed calls get a text back. Chats on your site come to your phone. Past guests hear from you again, and you get a report every month.

$297 a month

This comes with the whole system. Month to month. No setup fee. Live in 7 to 10 business days.

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See pricing

Questions

Can guests still leave a bad review on Google?

Anyone can post on Google directly. But the guests we ask rate the trip first, so an unhappy guest reaches you while there’s time to fix it. If a low review does land, you get a text so you can answer it.

Do I have to send anything?

Not if you’re on FareHarbor or our booking calendar. Every trip that ran sends its own ask. Walk-up guest, or on another system? Add their name and number on a short form on your phone.

Do guests who booked through Viator get asked?

Yes, by email when that’s all the booking gives us. They’re sent to Google only.

Won’t the reminders annoy people?

Four at most, over four weeks. They stop once the guest rates the trip or replies.

Want to schedule a time to talk?

Book a 20-minute call with Nick. He’ll answer your questions, show you sites we’ve built for other charters, and tell you straight if it’s a fit.

  • Month to month
  • No setup fee
  • Live in 7 to 10 business days
  • You keep your website if you leave
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18 onboarding spots available this month

Nick Brisson
You’ll talk to Nick, our co-founder.

“I spoke with Nick personally. He’s prompt about getting back to me.”

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